Order Information

SHIPPING + DELIVERY

• How fast is Shipping?
• How much does shipping cost?
• Where do you ship?

Returns

• How do I return my product?
• How do I cancel an order?

Before You Buy FAQs

• Is test ride available in my area?
• Who are the authorized sellers of SWFT?
• Are your bikes for all ages?
• Where can I find a local SWFT dealer / shop?
• How do SWFT bikes compare to other ride share programs?
• What size bike do I need?

See all 9 articles

OPERATION

• Do the keys lock the bike from being stolen?
• Do I need insurance for my e-bike or e-moped?
• Do I need a license to ride my e-bike?
• What is pedal assist?
• How fast do electric bikes go?
• How do electric bikes work?