Order Information

SHIPPING + DELIVERY

• How fast is Shipping?
• How do I track my order?
• How much does shipping cost?
• Where do you ship?

Returns

• How do I return my product?
• How do I cancel an order?

OPERATION

• Do the keys lock the bike from being stolen?
• Do I need insurance for my e-bike or e-moped?
• Do I need a license to ride my e-bike?
• What is pedal assist?

Before You Buy FAQs

• Is test ride available in my area?
• Who are the authorized sellers of SWFT?
• Are your bikes for all ages?
• Where can I find a local SWFT dealer / shop?
• How do SWFT bikes compare to other ride share programs?
• Are certain models better suited for male vs female riders?

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