Can I ride in the rain or bad weather?
We recommend avoiding riding in heavy rain or snow, as wet conditions can affect the scooter's performance and battery life, as well as be unsafe.
What do I do if the scooter isn’t working properly?
If you're having issues, first check the troubleshooting section of the manual. Common problems include low battery, loose parts, or connection issues. If you can’t resolve the issue, contact customer support for help at: hello@rideswft.com
How do I maintain my e-scooter?
To keep your e-scooter running smoothly, follow these tips:
- Keep it clean and dry.
- Regularly check tire pressure.
- Charge the battery monthly, even if the scooter is not in use
- Store your scooter in a cool, dry place
What is the weight limit for this scooter?
The maximum weight limit for the XPR.P model is 265lbs
Is there any warranty for my e-scooter?
Yes SWFT, e-scooters come with a limited warranty covering manufacturing defects. If you experience issues with your scooter, please register your ride at www.rideswft.com, and contact customer service for assistance.